SaaS Metrics Complete Guide
The definitive subscription analytics reference. Master 30+ SaaS metrics with formulas, benchmarks, and real-world examples.
What is ACV? Annual Contract Value Formula & Calculator 2025
ACV (Annual Contract Value) explained: formula, calculator, and SaaS benchmarks. Learn to calculate ACV vs ARR and optimize contract value for B2B SaaS.
What is ARPU? Average Revenue Per User Formula & Calculator 2025
ARPU (Average Revenue Per User) explained: formula, calculator, and SaaS benchmarks. Learn to calculate and increase ARPU for subscription revenue growth.
What is ARR? Annual Recurring Revenue Formula & Calculator 2025
ARR (Annual Recurring Revenue) explained: formula, calculator, and 2025 benchmarks. Learn how to calculate ARR for SaaS and track year-over-year growth.
What is Burn Rate? SaaS Startup Formula & Calculator 2025
Burn rate explained: formula, calculator, and startup benchmarks. Learn gross vs net burn rate, runway calculation, and how to optimize cash burn for SaaS.
What is CAC Payback Period? Formula & SaaS Benchmarks 2025
CAC Payback Period explained: formula, calculator, and 2025 benchmarks (12-18 months ideal). Learn to calculate payback period and improve SaaS unit economics.
What is CAC Payback Period? SaaS Formula & Benchmarks 2025
CAC Payback Period explained: formula (CAC / MRR per Customer), calculator, and 2025 benchmarks (12-18 months ideal). Measure sales efficiency and unit economics.
What is CAC? Customer Acquisition Cost Formula & Benchmarks 2025
CAC (Customer Acquisition Cost) explained: formula, calculator, and 2025 benchmarks ($702 B2B SaaS average). Learn to calculate and reduce CAC for better unit economics.
What is CAGR? Compound Annual Growth Rate Formula & Calculator 2025
CAGR (Compound Annual Growth Rate) explained: formula, calculator, and SaaS benchmarks. Learn to calculate revenue CAGR for investor reporting and forecasting.
What is Churn Rate? SaaS Formula, Benchmarks & Calculator 2025
Churn rate explained: formula, calculator, and 2025 SaaS benchmarks (3.5% B2B average). Learn to calculate customer and revenue churn, plus reduction strategies.
What is CMGR? Compound Monthly Growth Rate Formula & Calculator 2025
CMGR (Compound Monthly Growth Rate) explained: formula, calculator, and SaaS benchmarks. Learn to calculate and report monthly growth for investors and board meetings.
What is Cohort Retention? SaaS Analysis Guide & Calculator 2025
Cohort retention analysis explained: methodology, calculator, and SaaS benchmarks. Learn to build retention curves and identify customer behavior patterns by signup cohort.
What is Contraction MRR? Downgrade Revenue Formula & Prevention 2025
Contraction MRR explained: formula, tracking, and prevention strategies. Learn to measure revenue lost from downgrades and reduce contraction for better NRR.
What is Customer Lifetime? Average Duration Formula & Calculator 2025
Customer lifetime explained: formula to calculate average customer duration, SaaS benchmarks, and strategies to extend lifetime for higher LTV.
What is Dollar Retention? NDR Formula & Benchmarks 2025
Dollar Retention (NDR) explained: formula, calculator, and 2025 benchmarks. Learn to measure net dollar retention and why 100%+ indicates healthy SaaS growth.
What is Expansion MRR? Upsell & Cross-Sell Revenue Guide 2025
Expansion MRR explained: formula, calculator, and strategies. Learn to track upsell and cross-sell revenue for achieving 100%+ Net Revenue Retention.
What is GRR? Gross Revenue Retention Formula & Benchmarks 2025
GRR (Gross Revenue Retention) explained: formula, calculator, and 2025 SaaS benchmarks. Learn the difference between GRR and NRR for measuring retention.
What is Logo Retention? Customer Retention Rate Formula 2025
Logo Retention (customer count retention) explained: formula, calculator, and SaaS benchmarks. Learn the difference between logo retention vs dollar retention.
What is LTV? Customer Lifetime Value Formula & Calculator 2025
LTV (Customer Lifetime Value) explained: formulas, calculator, and SaaS benchmarks. Learn to calculate LTV and optimize the 3:1 LTV:CAC ratio for growth.
What is MRR? Monthly Recurring Revenue Formula & Calculator 2025
MRR (Monthly Recurring Revenue) explained: formula, calculator, and SaaS benchmarks. Learn to calculate and track MRR for subscription business growth.
What is Net Profit Margin? SaaS Formula & Benchmarks 2025
Net Profit Margin for SaaS explained: formula (Net Income / Revenue), calculator, and benchmarks. Learn to measure profitability and optimize for the Rule of 40.
What is NRR? Net Revenue Retention Formula & Benchmarks 2025
NRR (Net Revenue Retention) explained: formula, calculator, and 2025 benchmarks (100%+ good, 120%+ elite). The most critical SaaS metric for sustainable growth.
What is Pipeline Velocity? Sales Formula & Calculator 2025
Pipeline Velocity explained: formula (Opportunities × Win Rate × Deal Size / Sales Cycle), calculator, and benchmarks. Forecast revenue and optimize your sales funnel.
What is Reactivation Rate? Win-Back Formula & Strategies 2025
Reactivation Rate explained: formula, calculator, and win-back strategies. Learn to measure and improve churned customer reactivation for hidden MRR growth.
What is Revenue Per Employee? SaaS Efficiency Metric & Benchmarks 2025
Revenue Per Employee explained: formula (ARR / Headcount), calculator, and 2025 SaaS benchmarks ($150K-$300K typical). Measure operational efficiency and scale.
What is SaaS Gross Margin? Formula & Benchmarks 2025 (70-80% Target)
SaaS Gross Margin explained: formula, calculator, and 2025 benchmarks (70-80% is healthy). Learn to calculate and improve gross margin for better unit economics.
What is SaaS Growth Rate? MRR Growth Formula & Calculator 2025
SaaS Growth Rate explained: MoM and YoY formulas, calculator, and benchmarks (10-20% MoM for early-stage). Learn to calculate and accelerate revenue growth.
What is SaaS Magic Number? Sales Efficiency Formula & Calculator 2025
SaaS Magic Number explained: formula (QoQ ARR Growth / Prior Quarter S&M Spend), calculator, and benchmarks. Above 0.75 means efficient sales spend.
What is SaaS Quick Ratio? Growth Efficiency Formula & Calculator 2025
SaaS Quick Ratio explained: formula (New + Expansion MRR / Churned + Contraction MRR), calculator, and benchmarks. A ratio above 4 indicates healthy growth efficiency.
What is Sales Velocity? B2B SaaS Formula & Calculator 2025
Sales Velocity explained: formula (Deals × Value × Win Rate / Cycle Length), calculator, and benchmarks. Accelerate revenue and optimize your B2B sales process.
What is the Rule of 40? SaaS Growth Formula & Calculator 2025
Rule of 40 explained: formula (growth rate + profit margin ≥ 40%), calculator, and SaaS benchmarks. Learn why investors use Rule of 40 to evaluate SaaS health.
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