Cancellation Policy
At QuantLedger, we believe in providing flexible, fair terms for our customers. This cancellation policy outlines how subscription cancellations are handled.
Subscription Cancellation
Cancel Anytime
- •You may cancel your subscription at any time through your account settings
- •No cancellation fees or penalties apply
- •Your subscription will remain active until the end of your current billing period
Billing After Cancellation
- •No future charges will occur after your current billing period ends
- •You will continue to have full access to all features until the end of your paid period
- •Auto-renewal will be disabled immediately upon cancellation
Refund Policy
Standard Refunds
- •We do not offer partial or pro-rated refunds for unused time
- •Annual subscriptions are non-refundable after 14 days from purchase
- •Monthly subscriptions are non-refundable
Exceptional Circumstances
Refunds may be considered on a case-by-case basis for:
- •Technical issues preventing service access for extended periods
- •Duplicate charges or billing errors
- •Cancellation within 24 hours of initial purchase (first-time subscribers only)
Data Retention
After Cancellation
- •Your data remains accessible for 90 days after subscription ends
- •You can export all your data during this period
- •After 90 days, data may be permanently deleted
- •Reactivating within 90 days restores your previous data
How to Cancel
- Log in to your QuantLedger account
- Navigate to Settings → Billing
- Click "Cancel Subscription"
- Follow the confirmation prompts
- You'll receive an email confirmation of cancellation
Note: You can also contact our support team at support@quantledger.app for assistance with cancellation.
Reactivation
Changed your mind? You can reactivate your subscription at any time:
- •Within 90 days: Your data and settings will be restored
- •After 90 days: You'll start fresh with a new account
- •Pricing may have changed since your cancellation
Contact Us
If you have questions about our cancellation policy or need assistance:
Email: support@quantledger.app
Response time: Within 24 hours on business days
Last Updated: August 29, 2025
This cancellation policy is part of our Terms of Service. We reserve the right to update this policy at any time.