Pre-Dunning Strategy 2025: Prevent Failed Payments Proactively
Pre-dunning to prevent payment failures: card expiry alerts, account updater, and proactive notifications. Reduce failures by 30-50%.
The best payment recovery strategy is preventing failures in the first place. Pre-dunning can reduce payment failures by 30-50%.
What is Pre-Dunning
Card Expiry Management
Proactive Communication
Payment Method Diversification
Frequently Asked Questions
How effective is pre-dunning?
Pre-dunning can reduce payment failures by 30-50%. The ROI is typically 10-20x the cost of implementation.
When should I start pre-dunning communications?
Start 30 days before expiry or renewal. This gives customers ample time to update payment methods without feeling rushed.
Key Takeaways
Pre-dunning is more effective and customer-friendly than reactive dunning. Invest in prevention to reduce churn and improve customer experience.
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